Business Support Officer

This is an exciting opportunity to join the Office of the Police and Crime Commissioner (OPCC), supporting the delivery of policing, criminal justice, and community safety priorities across Merseyside.

Location: OPCC – Mather Avenue, Liverpool
Contract: Fixed Term – 2 Years
Hours: 36.5 per week
Grade: D (£30,333 – £32,613)

About the Role

This is an exciting opportunity to join the Office of the Police and Crime Commissioner (OPCC), supporting the delivery of policing, criminal justice, and community safety priorities across Merseyside.

Please note: While the Government has announced its intention to abolish the PCC model in the future, the OPCC will continue to operate fully during this period. We remain committed to delivering statutory functions and maintaining continuity of service. Successful applicants will join a professional, dedicated team and can expect clear communication, organisational support, and a consistent working environment throughout this transition.

What We Do

The OPCC helps the Police Commissioner hold Merseyside Police to account and deliver against the priorities of the Police and Crime Plan. Our small, dedicated team works across commissioning, policy and research, community engagement, finance, and business support.

Our mission: To make a real and positive difference to Merseyside.

Job Purpose

To provide an efficient and effective business support service to the OPCC, including:

• Delivering specific projects and workstreams as directed by senior leaders.
• Providing high-quality, confidential administrative support across the organisation.
• Monitoring and analysing key work streams to ensure compliance with organisational objectives and statutory requirements.

Key Responsibilities

• Service corporate meetings and produce accurate, concise minutes to deadlines.
• Manage diaries, correspondence, and administrative tasks for senior leaders.
• Provide research and briefing support on strategic and operational issues.
• Maintain confidentiality and handle sensitive information appropriately.
• Support cross-team working and provide cover where required.

Knowledge & Experience

• Experience servicing corporate meetings and producing accurate minutes.
• Excellent secretarial skills, including diary management, shorthand/speedwriting, audio typing, and word processing.
• Strong organisational and time management skills, with ability to prioritise under pressure.
• High-level communication skills (written and verbal) and understanding of confidentiality.
• Proficiency in Microsoft Office and ability to produce high-quality documents.
• Ability to research and summarise information for briefings.
• Confident, proactive, and able to work independently with minimal supervision.

Benefits

• 25 days annual leave plus 8 bank holidays (rising to 30 days after 5 years).
• Local Government Pension Scheme.
• Access to on-site gyms (HQ and OCC).
• Discounts via Blue Light Scheme.
• Cycle-to-work and salary sacrifice car schemes.
• Health & Wellbeing support (counselling, physiotherapy, mental health support).
• Generous maternity/paternity/adoption leave.
• Sick pay provisions.

Our Commitment to Diversity

We are committed to Diversity, Equality and Inclusion:

Building a workforce that represents our communities is important to us. We both aim to attract and keep people with the best skills and highest potential, and we want to attract a diverse range of individuals into our force who might not have considered a career with us before. We particularly welcome applications from females and black & ethnic minority candidates.

Please contact the recruitment team if you require any reasonable adjustments.

To help us achieve a workforce that represents our communities, we have a dedicated team working to encourage people from diverse communities to build their career with our force. They also provide support & guidance throughout the job application process to candidates from under-represented groups.

To find out more about the support on offer from our dedicated Outreach team please click here or contact us at Outreach@merseyside.police.uk