About the Role Investigations Command is the core crime fighting capability of the NCA. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies. Our work is largely focused on investigating Organised Immigration Crime, Human Trafficking, Child Sexual Exploitation and Abuse, Economic Crime, Firearms, Drugs, Kidnap and Extortion and Money Laundering. The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK's collective resources against serious and organised crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 – March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period.
Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy.
Information about the Command
Investigations Command is the core crime fighting capability of the NCA. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies. Our work is largely focused on investigating Organised Immigration Crime, Human Trafficking, Child Sexual Exploitation and Abuse, Economic Crime, Firearms, Drugs, Kidnap and Extortion and Money Laundering. The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK’s collective resources against serious and organised crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
Information about the Business Area
This DD area incorporates our response to organised immigration crime (OIC), the Command’s London-based multi-threat and borders teams, and the Special Operations Unit (SOU).
| Management of staff | Management of Chronicle staff across a range of business areas, ensuring data standards and data integrity in line with Agency Policies and Operating Procedures. |
| Creation of data standards | Creation and maintenance of Agency specific Chronicle data standards in line with National guidance and College of Policing requirements. |
| Training | Responsibility for instruction and training across Chronicle modules within relevant business areas. |
| Maintenance of Chronicle modules | Responsible and accountable for the maintenance of existing firearms Chronicle modules or upgrades. Liaise with the supplier (Polaris) to ensure that the module is set up in line with national requirements. |
| Development of Chronicle modules | Responsible and accountable for the development of all Chronicle modules to ensure they evolve alongside changing policing requirements across all business areas. |
| Management of Chronicle | Responsible and accountable for the management of the “Core” of the NCA Chronicle system. Providing a robust, auditable and standardised approach, whilst securing the integrity of the system. Ensuring National and Agency minimum standards are achieved and maintained. |
| Providing Chronicle advice and guidance | Stand as the SME, providing Chronicle advice and guidance across all business areas and at all levels |
| Management of user permissions | Responsible and accountable for the issuing and management of all user access permissions of the Chronicle system, thereby ensuring robust data security. |
| Development, Maintenance and management of all Chronicle related interfaces | Responsible and accountable for the development, maintenance and management of all Chronicle related interfaces. Provide support to business areas with regards to their implementation and use. |
| Consultations | Responsible and accountable for the consultation process, creation, reviewing and management of all Chronicle Policy, Guidance and Procedure documents across all areas of business. |
| Operations Recording Requirements | Responsible and accountable for implementing, reviewing and the management of all modules “Operations recording requirements”, in line with the NCA Strategic Threat and Risk Assessment (STRA) data requirements. |
| Representation at Inspections | Represent the NCA during College of Policing (CoP) Firearms Training and Taser Training Licence inspections. Be interviewed with regards to the recording of training and the management of accreditation, using the NCA Chronicle system. Represent the NCA during HMICFRS inspections in relation to Firearms records. Be interviewed with regards to the recording of operational data using the NCA Chronicle system. |
| Attendance at workshops and conferences | Responsible and accountable for attending National JML Chronicle Development workshops decision and conferences as the representative of the NCA. Ensure effective consultation and communication with the relevant NCA business areas. |
| Developing relationships | Develop strong working relationships and work collaboratively with NCA Learning & Development (L&D) Training Managers, Operational Firearms Managers, Chief Firearms Instructor, Strategic Firearms lead, Special Operations Unit (SOU) Senior leadership team and National Stakeholders. |
| Training, supporting and mentoring staff | Train, mentor, support and monitor individual NCA Chronicle staff thereby ensuring a standardised operation of the system, in line with the requirements of the NCA Chronicle policies and procedures. This will include prioritising their workload, when necessary, in order to meet strategic requirements. |
| Data Extraction | Responsible and accountable for the extraction of NCA Operations data to feed and support the NCA Strategic Threat and Risk Assessments (STRAs), across all business areas. |
| Knowledge of Chronicle Firearms Modules | Effective working knowledge of all firearms modules within Chronicle. |
| Experience of Firearms Licensing Requirements/Inspections. | Experience of working with the College of Policing with regards firearms licensing requirements and inspections. |
| Management experience | Experience of managing and developing staff. |
All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £13131. Further information on the benefits of the scheme is available on the Civil Service Pension Website.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.
If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).
Other benefits include:
Further information is available on the NCA Website.
You will receive an acknowledgement once your application is submitted.
We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:
Where multiple locations are advertised, appointments will be made in merit order per location.
Indicate your preferences clearly; you may be posted to any preferred location. If you decline a post at a location you selected, another offer may not be made.
Only advertised locations are available, any notes added to the application will not be considered.
If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.
Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.
All offers are made based on merit.
We’re proud to be a Disability Confident Leader and an inclusive, equal opportunities employer.
We’re committed to creating a workplace where everyone can be their authentic self. If you’re neurodiverse, have a disability, or live with a long-term health condition, we encourage you to let us know about any reasonable adjustments you may need during the recruitment process.
If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at Central.Recruitment@nca.gov.uk before the advert closing date.
Please ensure you complete the ‘Equal opportunities’ and ‘Reasonable Adjustments’ sections in the application form to inform us on what support you may need in the recruitment process.
For more on our Disability Confident commitment, visit Disability Confident Scheme | Civil Service Careers.
Visit NCA Benefits and Support for more details.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy
In order to monitor the effectiveness of the National Crime Agency’s Diversity & Inclusion strategy, we require certain personal details about you on submission of your application for statistical and monitoring purposes only. Please note that this will be treated in confidence and will not impact your application.
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit on merit through fair and open competition, in line with the Civil Service Commission’s Recruitment Principles.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.
Name : Central Recruitment Team
Email : Central.Recruitment@nca.gov.uk