Article
Virtual call assistant helps almost 800 vulnerable callers in the West Midlands

AI Assistant ‘Andi-Esra’ has picked up some of the 101 calls which may previously have been abandoned if a human hadn’t picked up the call straight away.
Category: GovernanceInnovationPCC
Tags: PCC Simon FosterWest Midlands Police
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Job of the week
Police staff investigator (PIP 2)

- Devon & Cornwall Police
- PPU, Ashburton; PPU, Torquay; PPU Bodmin CID Torquay; CID Exeter, CID Barnstaple, CID Liskeard, CID Bodmin, CID Newquay, CID Falmouth, CID Cambourne, CID Penzance, CID Charles Cross
- Grade 7 - Starts at £36,630 rising by yearly increments to a maximum of £40,893 per annum
We are proud to be expanding our team and strengthening our investigative capacity across Devon and Cornwall by recruiting up to 35 experienced Police Staff Investigators (PIP 2) to help us deliver the highest level of service to our communities. Vacancies are within our Criminal Investigation Department and Public Protection Units.
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