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Faster recovery, bespoke support: a healthcare scheme for the ‘Police Family’

Police Oracle 29/01/2025
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ADVERTORIAL: The National Police Healthcare Scheme offers tailored provision designed to address the unique demands of policing.

As we know, the role of a Police Officer is unlike any other profession. They are the first responders in times of danger and crisis, often faced with violence, often putting themselves in harm’s way to protect others. They are the ones charged with the responsibility to resolve challenging and traumatic situations, and they are the ones responsible for investigating incidents and crimes, including the most disturbing and upsetting acts carried out by perpetrators. However, the relentless dedication to service often comes at a personal cost, manifesting in physical injuries, mental health challenges, and damage to overall wellbeing.

Recognising these unique challenges, the National Police Healthcare Scheme (NPHS) is designed to offer tailored healthcare provision, prioritising faster recovery and bespoke support for those in the ‘Police Family’. This tailored scheme is not just a benefit, it is a lifeline for those who serve and protect.

Why a bespoke private healthcare scheme is essential for those in Policing
The necessity of a dedicated healthcare scheme for those in the Police Service stems from the challenging and dangerous nature of their work.

And for the Police today, the risks are heightened thanks to the ongoing inexcusable number of assaults on Police Officers. According to the latest statistics, 40,330 officer assaults took place across England and Wales in the year ending March 2024.

The reality is that the fulfilment of the role can lead to significant physical injuries and mental health issues. As we look forward, there are no signs that these risks and demands will decrease, making the NPHS even more invaluable.

While the NHS provides invaluable services, it’s no secret that they’re facing their own challenges, such as long waiting times and limited resources for specialised care. For Police Officers and Police Staff, these delays can be, in a whole range of ways, incredibly detrimental, potentially unduly prolonging recovery and affecting their ability to return to duty, and which can also potentially jeopardise their income through half and no-pay decisions linked to sickness absence.

The NPHS seeks to provide prompt and personalised healthcare solutions designed to address the unique demands of policing.

Why should you join the National Police Healthcare Scheme?
The NPHS is designed with the specific needs of Police Officers and Police Staff in mind. Here are 10 reasons why you should become an NPHS member today:

  1. A healthcare scheme created and run by Police Officers
    The NPHS is overseen by a group of Trustees who are all serving Police Officers, who receive no income or personal benefit from fulfilling their roles. This means that those making sure that the scheme is working hard to support you and make sure you are provided with the care you need, completely understand, appreciate and recognise the unique challenges and stresses faced by those in policing.
  2. The NPHS is a completely not-for-profit initiative
    The NPHS is a fully not-for-profit service dedicated to prioritising the wellbeing of its members over financial gain. The scheme’s overriding goal is to deliver affordable, real, meaningful, and generous health support and benefits to its over 10,000 members and growing.
  3. Rapid access to treatment
    When the NHS cannot provide rapid treatment, the NPHS steps in and delivers swift support. The scheme provides rapid access to diagnostic services, specialist consultations, treatments, and surgical procedures, as well as physiotherapy for acute physical conditions, always seeking to ensure that members receive the care they need without unnecessary delays.
  4. Access to the best private healthcare
    The NPHS works with all of the country’s private healthcare providers. This strong network means members have access to the highest-quality healthcare when they need it most. Members can rest assured that they can quickly access a relevant specialist depending on their condition or the treatment required.
  5. Immediate access to cover
    Cover begins immediately upon confirmation of your application. You are fully protected for any new conditions from day one. Pre-existing conditions are covered after two years of membership.
  6. No medical assessment required prior to joining
    No medical declarations or assessments are required when joining the NPHS. This means you can sign up quickly and easily without disclosing your medical history or undergoing any evaluations. From the moment you join, you’ll immediately start enjoying the protection and benefits of the scheme.
  7. Access to the Police Treatment Centres
    Recovery from injuries or illnesses – physical or mental – often requires more than just medical treatment. Over and above the scheme’s core provision of private healthcare, the NPHS has teamed up with the Police Treatment Centres (PTCs), giving members all-inclusive free access to their state-of-the-art facilities. From intense physiotherapy to counselling, their on-site professionals support members in regaining their mental or physical strength and functionality.All of the treatment offered by the PTCs is entirely bespoke to each person, tailored to address issues such as physical injury, trauma and burnout. Support from the PTC is designed to help members smoothly transition back to work – when possible – and build resilience while minimising the risk of re-injury or relapse.
  8. Cover for spouses, partners and dependent children
    The NPHS recognises that the wellbeing of Police Officers and Police Staff is closely linked to the wellbeing of their families. That’s why the scheme extends its benefits to family members, including spouses/partners and dependent children (under 21 – when they reach 21, they can join the scheme as an adult associate member). This holistic approach ensures officers and staff can be reassured that their families have the same swift access to private healthcare.
  9. No subscription increase as a result of claims
    Your subscription rates will remain unchanged even if you make a claim. This ensures you can access the healthcare services you need with complete peace of mind, knowing that your membership costs will not increase, no matter how often you need to use the scheme.
  10. Exclusive use of luxury holiday homes
    The NPHS owns and runs luxury holiday homes on a not-for-profit basis, exclusively for use by scheme members, so that they and their families can have affordable breaks in high-quality and tranquil surroundings. The Trustees of the NPHS believe that access to affordable ‘R&R’ is another way in which the scheme benefits the wellbeing of its members.

What do their members say?
The true impact of the NPHS can be seen in the stories of those who have benefited from its services. Police Officers and Police Staff have shared numerous testimonials highlighting the difference the scheme has made to them.

Quick and efficient life-changing care
The NPHS seeks to make the journey from injury to recovery as seamless and fast as possible:

“From my first enquiry to surgery was within three weeks. I couldn’t believe the efficiency and cost-effectiveness of the scheme. I was back playing ice hockey within six weeks of surgery. Highly recommend!”

Simple process, exceptional service
Navigating healthcare systems can often feel overwhelming, but the NPHS tries to make it as simple and stress-free as possible for its members:

“I was surprised at how quickly I could get an appointment with a specialist—seen within five days of referral. The process is simple, quick, and hassle-free. It’s just a case of a two-minute phone call and a few emails. I’ll definitely continue paying into the healthcare scheme as I was so impressed by their service and how quick and simple it is.”

A career and life saved
For those in urgent need of treatment, the scheme can be a lifeline;

“I cannot thank the National Police Healthcare Scheme enough. It has saved both my career and me from a debilitating condition and a two-year wait for treatment on the NHS. Worth every penny.”

Don’t delay, become a member today
The National Police Healthcare Scheme exists to provide swift access to private healthcare, as well as to the significant built-in additional benefits, to Police Officers, Police Staff, and their families.

Become an NPHS member today.

Category: AdvertorialWellbeing

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