Red Snapper Recruitment are recruiting a R2C Complex Needs Support Worker for a Women’s Aid Charity.
Red Snapper Recruitment are recruiting for a R2C Complex Needs Support Worker for a Women’s Aid Charity based in Nottingham.
As a Domestic Violence Specialist, you will work proactively with women with complex needs—including those experiencing homelessness, substance misuse, mental health challenges, offending history and domestic abuse. You will deliver high-impact, outreach based support across Nottingham City, including regular sessions at Loxley House with the Safer Accommodation team. The role involves close collaboration with a range of statutory and voluntary partners, leading drop-in sessions in community settings, and providing flexible, trauma-informed support to women with severe and multiple disadvantage (SMD). This is an exciting opportunity to make a real difference by delivering a person centred, innovative, high-impact support to empower women to achieve safety, stability, and independence.
Location: Nottingham
Contract: 6 months (leading to permanent)
Salary: £13.88 PAYE per hour
Vetting: Enhance DBS
Main Responsibilities
- Provide high-quality, trauma-informed support to women with complex needs, including drug, alcohol, mental health issues, and domestic abuse.
- Deliver proactive outreach support, including street outreach and home visits (where safe to do so), to engage women who may not access traditional services.
- Support women to resettle into new communities and make sustainable changes after leaving refuge, temporary accommodation or being referred by partner agencies.
- Facilitate and participate in regular drop-in sessions at community venues to ensure accessibility and visibility of the service.
- Work alongside the Safer Accommodation team at Loxley House, contributing to multi-agency meetings and joint casework.
- Advocate on behalf of women with external agencies including MARAC, courts, housing, social care, health, probation and voluntary organisations.
- Maintain accurate and confidential records, contribute to service outcomes, and
- ensure compliance with policies and service standards. Promote the service widely and ensure a clear referral pathway accessible to women and key partners.
- Contribute to team development, attend meetings, and support volunteers to enhance service capacity.
- Undertake training and stay informed on relevant legislation, safeguarding, and best practices.
Person Specification
Experience
- Supporting women affected by domestic abuse, including those with complex needs (e.g., substance misuse, mental and physical health and homelessness).
- Conducting risk assessment, safety planning, and support planning.
- Delivering outreach or community-based support(desirable).
Knowledge and Understanding
- Practical, emotional, social, and economic issues facing women and children affected by domestic violence.
- Housing, welfare, and policy issues relating to domestic violence and homelessness.
- Safeguarding for adults and children.
- The value of partnership working with statutory and voluntary agencies.
Skills and Abilities
- Manage a varied caseload, prioritising and working under pressure.
- Ability to use a creative approach to problem solving
- Build effective relationships with survivors and partner organisations.
- Communicate clearly and sensitively, both verbally and in writing.
- Work flexibly, including outreach, drop-in sessions, and multi-agency settings.
- Demonstrate a non-judgemental, trauma-informed approach.
- Be comfortable working independently within a specialist role with access to a wider team
Qualifications
- Women’s Aid or SafeLives Level 3 (desirable) or willingness to achieve this qualification.
If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
RSR is a public safety & enterprise security recruitment specialist.
We assist public safety employers find the right talent.
We assist all employers when they want to source public safety and enterprise security skills and experience.
Red Snapper Recruitment is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) – a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.
