HIOWC263 – Volunteer Neighbourhood Policing Team Admin Assistant – HC624019

Your tasks would involve:

• accessing the Record Management System (RMS) and complete research which includes identifying specific community issues
• supporting performance analysis by using the Business Object Tool
• undertaking clerical and administrative tasks such as filing, photocopying, dealing with telephone enquiries, updating records and filing systems and maintaining diaries
• telephoning victims of crime to update them with regard to the correct RMS number for their crime, Officer in the Case contact details and to ask them if they have any more information that they believe might be useful
• updating RMS with a working sheet to appraise of results of call and liaising with outside organisations, e.g. councillors, council and housing associations

Please see the  role profile for more information.

Application and Interview

If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.

The recruitment competencies identified on the role profile can be used interchangeably throughout the selection process. It is recommended you make a note of them when starting your application.

Candidates Guidance for Completing Application Forms

Essential Experience

You should be experienced and confident in using IT

Competencies

We are emotionally aware – Level 1

We collaborate – Level 1

You should also be aware of the Values (courage, respect and empathy, public service).

Contact us

Please contact the Recruitment team at  or on 02380 451611