Caseworker

Red Snapper Recruitment is seeking Caseworkers to support a Government Department.

Red Snapper Recruitment is seeking Caseworkers to support a Government Department with reviewing and processing applications.

You will assess applications against agreed criteria, review evidence and supporting documents, make accurate decisions, maintain clear case records and escalate complex or high-risk cases when required. This is a structured, target-driven role requiring strong attention to detail and the ability to manage a busy workload.

Location: 100% Remote
Contract: 6 months – must be available to start 21 September 2026
Rate: £190 per day PAYE / £250 per day Umbrella
Vetting: SC clearance preferred

Key Responsibilities

• Review and assess applications against eligibility criteria and guidance.
• Check evidence and supporting documentation, identifying missing or inconsistent information.
• Make evidence-based decisions and escalate complex or higher-risk cases.
• Manage a caseload and meet agreed deadlines and service levels.
• Maintain accurate records of assessments, decisions and actions.
• Follow all relevant procedures, information security and data protection requirements.
• Support quality assurance, team meetings and continuous improvement.

About You
You will have experience in casework, application assessment, compliance, screening, administration or regulatory decision-making. You should be comfortable reviewing evidence against set criteria, maintaining accurate records and working within structured processes and performance targets.

You will also have:

• Strong analytical skills and excellent attention to detail.
• The ability to interpret guidance and make objective, evidence-based decisions.
• Strong written communication and organisational skills.
• The ability to manage workloads independently and identify issues requiring escalation.
• Good Microsoft Office and digital systems skills.
• A professional, reliable and confidential approach.

Desirable: Experience within government, the public sector, regulatory, legal or grant administration environments, as well as high-volume processing, eligibility assessment, compliance or quality assurance.

If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.
Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) – a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.