Red Snapper Recruitment are recruiting for an Anti-Social Behaviour Support Officer based in Sussex
Red Snapper Recruitment are recruiting for an Anti-Social Behaviour Support Officer for a District Council based in Sussex. You will work in partnership, on behalf of the Council, to effectively tackle antisocial behaviour, crime and disorder including; prevention, casework, enforcement and support for victims in line with the Partnership Anti-social Behaviour Policy.
Location: Haywards Heath (hybrid)
Contract: 3 months (may be extended)
Salary: £18.35 PAYE / £25.02 UMB per hour
Vetting: Must be eligible for an Enhanced DBS (or have one already).
Main Responsibilities
- To act as a first point of call for receiving and handling complaints related to anti-social behaviour and triaging these as appropriate.
- To handle and resolve lower risk complaints relating to anti-social behaviour. This can be by email, over the phone or in person.
- To work with the Senior Anti-Social Behaviour Officer to ensure that ASB paperwork is up to date, including the ASB tracker and case files. To contribute to monthly reports in respect of ASB case work for the management team and portfolio holder.
- To work in partnership to tackle anti-social behaviour by developing effective working relationships with key stakeholders, such as the Police, Town and Parish Councils, Fire Service, West Sussex Mediation, Housing Associations and Victim Support.
- To work with partner agencies and the full range of council services to ensure the District Council and other partner agencies meet their duty under section 17 of the Crime and Disorder Act 1998.
- To keep abreast of, and respond to, developments in relation to tackling anti-social behaviour and community safety matters.
- To work with the Senior Anti-Social Behaviour Officer in making use of current available tools and interventions to tackle anti-social behaviour such as Acceptable Behaviour Contacts (ABC’s), Community Protection Warnings and Fixed Penalty Notices.
- Ensure the Council meets its duty to safeguard children and vulnerable adults by adhering to the Council’s Safeguarding Policy
- To assist with training events for staff, councillors and officers from partner agencies on key aspects of dealing with anti-social behaviour.
- To promote the activities of the Partnership and its successes in tackling and preventing anti-social behaviour.
- To deputise for the Senior Anti-Social Behaviour Officer at meetings when required.
- Represent District Council’s Community Safety team as required and conduct any other reasonable administrative and project management duties as necessary for the effective operation of the team.
Person Specification
Essential
- Must hold a current valid driving licence
- Good level of general education
- High level of literacy and numeracy
- Experience of working within a local authority or similar environment
- Experience of working on anti-social behaviour or similar issues.
- Experience of working in an inter-agency partnership environment
- Experience of handling sensitive information
- Effective interpersonal skills including ability to influence others and facilitate change
- Ability to work with challenging people
- Ability to deal with people experiencing heightened emotions and to manage conflict and stressful situations
- Good planning and organisational skills
- Good report writing skills
- Ability to analyse statistical data
- I.T literate with practical skills in Word, PowerPoint and Excel and use of the internet as a research tool
- Knowledge of the key principles and policies and trends in antisocial behaviour and community safety.
- Understanding of causes of anti-social behaviour
- Proactive self-starter determined to see initiatives through
- Creative, innovative problem solver open to new ideas and ways of doing things
- High personal standard for integrity, accuracy and clarity
- Able to constructively challenge peers
- Demonstrable desire to learn and improve on own skills
- Well organised, able to meet tight deadlines and mange competing priorities
- Able to work as part of a team
- Well presented at all times
- Hold a valid driving licence and access to vehicle
- Available to attend evening and weekend meetings as required.
Desirable
- Degree or a relevant professional qualification
- Experience of evidence collation and case file management
- PACE trained
- Effective user of Community Safety data and software
- Political sensitivity
- Investigative techniques
- Knowledge of national government policy on anti-social behaviour and community safety,
- Knowledge of local government procedures and policy context
- Comfortable in participating in multi-disciplinary teams
- Comfortable in working with representatives from other public, commercial or voluntary organisations.
If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.
Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.
RSR is a public safety & enterprise security recruitment specialist.
We assist public safety employers find the right talent.
We assist all employers when they want to source public safety and enterprise security skills and experience.
Red Snapper Recruitment is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) – a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.
