This comprehensive course equips participants with the knowledge, skills, and confidence to identify, understand and respond to signs of mental ill-health. It focuses on supporting colleagues, service users, and communities while reducing stigma and encouraging appropriate professional help.
Certificate issued
This is a 2 day virtual course: 9:30am – 4:30pm 10th June & 9:30am – 4:30pm 11th June
Trainer overview:
Kayleigh is a highly experienced trainer who possess extensive subject matter expertise across critical areas like Safeguarding, MCA DoLS, Child Sexual Exploitation, Mental Health, and Victim Awareness.
Their primary experience lies within the looked-after children sector, health and social care, and victim services, demonstrating an ability to handle highly sensitive topics effectively.
Why join this course
To develop confidence in recognising and responding to mental health concerns in colleagues, service users and the public.
Why this topic matters
Staff across policing, regulation and safeguarding routinely encounter people in crisis.
Early recognition and the right response can prevent harm and encourage appropriate support.
How it helps
You’ll improve your ability to manage welfare issues, reduce escalation, communicate safely and direct individuals toward the right professional help. This supports both safeguarding and operational resilience.
Who should attend
Police, local authority teams, frontline safeguarding staff, enforcement officers, supervisors, HR, wellbeing leads and anyone managing public-facing teams.
Learning objectives
Recognise early warning signs and symptoms of common mental health conditions (e.g., depression, anxiety, psychosis).
Apply the MHFA action plan to provide immediate support.
Respond appropriately to mental health crises, including suicidal thoughts and self-harm.
Understand how to reduce stigma and promote positive mental health in the workplace and community.
Signpost effectively to professional and peer support resources.
Build confidence in having open and supportive conversations about mental health.
Contribute to a safer, healthier, and more resilient workplace culture.