Article
How WMP reduced 101 call times from 29 minutes to under 10 seconds
The force has used artificial intelligence (AI) technology to help identify the most vulnerable callers entering the 101 system and ensure they are put through to experienced staff.
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Job of the week
Regional/Country Security Advisers
- Foreign, Commonwealth & Development Office
- Overseas, and we anticipate roles arising within 12 months of the interviews in locations such as Nairobi, Maputo, Karachi, Cairo, Tunis and Riyadh.
- £38,500 per annum
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
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