About the Role This position is based across our Ryde and Shanklin locations, with occasional cover required at our Newport site. Hampshire & Isle of Wight Constabulary's purpose is to strengthen the trust of all our communities through our delivery of fair, thorough, transparent, and ethical policing, and to enable us to keep our communities safe by relentlessly pursuing criminals and putting our victims first, all through exceptional local policing. Currently located in 19 police stations across the country, the Front Counters team are dedicated to providing the best possible service to the public and internal stakeholders. Police Contact Enquiry Officers are responsible for providing an efficient and effective front counter service to members of the general public.
Working as a Police Contact Enquiry Officer, you will attract benefits including but not limited to:
How to apply
Please follow the online application link to apply. You will be required to enter personal details and complete our pre-screening questions.
In addition, you will be required to provide evidence against the following competencies:
You should also be aware of the values (courage, respect and empathy, public service).
Reading the candidate guidance for completing application forms, and the above links, will help you in completing your application.
Contact details for an informal discussion
If you would like to have an informal discussion about this role, please contact Angela Orr on angela.orr@hampshire.police.uk or the Recruitment Team on police.recruitment@hampshire.police.uk.
For details on upcoming webinars and events for both Police Officer and Police Staff roles, please visit our events page via the link below.
Professions: Law enforcement
HIOWC-Role Profile-Police Contact Enquiry Officer-2026-01-20.pdf – 208KB