About the role Your role with be to provide a comprehensive and effective range of administrative functions within the Firearms Licensing Department, ensuring compliance with the relevant legislation, Home Office guidance and force policy, with the primary objective of maintaining public safety.
Responsibilities will be to:
1. Process, analyse and assess applications for the grant or renewal of shotgun, firearm and explosive certificates, and the variation of firearm certificates, to ensure compliance with all relevant legislation and
requirements for application.
2. Interrogate the Police National Computer, Police National Database and other intelligence systems in order to research applications to identify and collate information or material that is relevant to the applicant.
3. Carry out an initial risk assessment of applications for the grant of certificates and forward these to the relevant Firearms Enquiry Officer for further enquiries.
4. Deal with applications for the renewal of certificates, or grant enquiries returned by the FEO, identify and review all available information relevant to the applicant, in order to risk assess and determine whether
the application can be granted (known as “green light”) or requires further action and/or consideration at a higher level.
5. Undertake a range of clerical tasks in connection with the grant, renewal and amendment of firearm, shotgun and explosives certificates including, but not limited to:
– Processing temporary permits and replacement certificates
– Processing Visitors Permits
– Processing the change of address of certificate holders including those
holders who move in and out of the force area.
– Process the acquisition and disposition of guns and the cancellation of records.
– Use Force computer systems for the management of customer records
and electronic document storage, with a specific focus on data accuracy
– Deal with communications from members of the public, internal colleagues and external partners, providing advice on the business of the department.
6. Maintain personal responsibility for complying with Equal Opportunities, Health & Safety, the Force Purpose, Force Policies and Procedures and Data Protection (GDPR), all of which are in accordance with the values of
the Code of Ethics.
7. Hold authority delegated by the Chief Officer or Head of Department for the granting or renewal of firearm, shotgun and explosives certificates in cases where the risk assessment shows no managerial decision is
required (known as “green lights”).
8. Give regular and effective service.
Educated to 2 (3 to 5 passes inc English and Maths) OR work experience deemed to have brought the postholder to a comparable level.
Extensive administration experience working in a customer focussed environment, providing an excellent service.
We are Emotionally Aware – Level 1
We Take Ownership – Level 1
We Collaborate – Level 1
We Support and Inspire – Level 1
We Analyse Critically – Level 1
You should also be aware of the values of Courage, Respect and Empathy, and Public Service.
If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence. This candidate guidance for completing an application form will assist you.
Please contact the Recruitment Team at police.recruitment@hampshire.police.uk or on 023 8045 1611
Professions: Law enforcement
HIOWC-Role profile-Firearms Licensing Administration Officer-2025-04-16.pdf – 443KB