As a Driver Awareness Team Clerk will be first point of contact for telephone and email enquiries from the public and Police Forces regarding Driver Awareness Course provision across Hampshire and Isle of Wight.
You will support the DAT Administrators in ensuring a sufficient level of course availability is maintained across Hampshire and Isle of Wight and give advice and take appropriate action to resolve enquiries at first
point of contact wherever possible, being accountable for maintaining a high standard and managing the caller’s expectations regarding course provision.
Your also provide administrative support to ensure the overall smooth running of the Driver Awareness Programme and ensure compliance with the Programme’s retention, recording, archiving and disposal of material in accordance with the Freedom of Information Act, Force procedure and Service Level agreements
If you would like to know more about this role please take a look at the attached document for
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
Educated to at least 2 passes to
include English and Mathematics OR work experience deemed
to have brought the postholder to a comparable level.
or
Apprenticeship Route: Applicants need no qualifications to be
accepted onto the Apprenticeship Programme. English and
Maths at QCF Level 2 is a requirement of apprenticeship
completion, those who don’t already have this will be supported
to achieve the required standard as part of the apprenticeship
programme.
Good communication skills.
To be computer/keyboard literate and a competent
keyboard user.
Please contact the Recruitment Team at police.recruitment@hampshire.police.uk or on 023 8045 1611