Build the confidence and competence to interview vulnerable witnesses with professionalism, empathy and evidential focus. This practical course develops victim-focused PEACE interviewing skills for PIP2 investigators and staff involved in victim handling. Part of the Police Oracle General Academy.
Learners explore proven techniques for planning, rapport-building, questioning, assessing needs and managing trauma-informed conversations. The course also covers special measures, reasonable adjustments and safeguarding considerations, helping participants obtain best evidence while reducing distress and improving witness engagement. Through realistic scenarios and applied guidance, delegates will strengthen decision-making, communication and record-keeping, supporting fair, ethical and effective investigations where vulnerable victims and witnesses are heard, understood and clearly supported throughout.