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Top comment
PCCs back 'clearer and quicker' complaints overhaul
Officer Charlie Dibble
I had to do a quick check to make sure the date today is not 1st April ! Katy Bourne , Sussex PCC appears to be confused about what a complaint against a Police officer actually is. She states 90% of complainants get contacted immediately by Sussex Police and their grievance is resolved "there and then ". The new guidelines covered in this article are designed to address complaints of misconduct against police officers rather than minor grievances from individual members of the public about the quality of service provided by the Force.Any complaint of misconduct against individual officers , by statute , has to be recorded by the home force in accordance with legislation . Such complaints invariably don't and shouldn't get resolved by a casual phone call.If only it were that quick & easy !
Pcc's will not be able to investigate nor resolve any complaints of officer misconduct . They do not have access top Force information systems and databases which invariably need to be looked at as part of the process of resolving complaints.Furthermore, any PCC looking to take on responsibility for dealing with ALL complaints in their area will need to hire an army of new staff in order to process the workload . I'm sure Police officer supervisors will be pleased to hear their workload dealing complaints is being handed to the PCC office. In reality it's not happening .
It is in fact 14th January .
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Officer Charlie Dibble
I had to do a quick check to make sure the date today is not 1st April ! Katy Bourne , Sussex PCC appears to be confused about what a complaint against a Police officer actually is. She states 90% of complainants get contacted immediately by Sussex Police and their grievance is resolved "there and then ". The new guidelines covered in this article are designed to address complaints of misconduct against police officers rather than minor grievances from individual members of the public about the quality of service provided by the Force.Any complaint of misconduct against individual officers , by statute , has to be recorded by the home force in accordance with legislation . Such complaints invariably don't and shouldn't get resolved by a casual phone call.If only it were that quick & easy !
Pcc's will not be able to investigate nor resolve any complaints of officer misconduct . They do not have access top Force information systems and databases which invariably need to be looked at as part of the process of resolving complaints.Furthermore, any PCC looking to take on responsibility for dealing with ALL complaints in their area will need to hire an army of new staff in order to process the workload . I'm sure Police officer supervisors will be pleased to hear their workload dealing complaints is being handed to the PCC office. In reality it's not happening .
It is in fact 14th January .
