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Police Scotland blunder leaves random member of the public fielding calls to force

Aberdeen man took over a dozen calls from journalists asking about ongoing emergency incidents over the festive period.

Calls were diverted to the wrong phone. (Photo: Creative Commons. Credit below)

Calls were diverted to the wrong phone. (Photo: Creative Commons. Credit below)

Date - 4th January 2016
By - Josh Loeb - Police Oracle
3 Comments 3 Comments}

Police Scotland has apologised after an embarrassing blunder led to an Aberdeen man receiving more than a dozen calls from journalists asking about police incidents over the festive period.


It later emerged that press officers in the force’s communications HQ had mistakenly diverted calls to the mobile number of the gentleman, who has no connection to the force and so had no idea what the journalists were calling him for.


Normally when the communications office is closed, calls are diverted to a number that is answered by an on call press officer, but on this occasion a random member of the public was forced to field inquiries.


The man, who did not wish to be named, told the Press and Journal newspaper: “I really don’t know what to make of it all. I have had about 16 calls. I had a couple of calls from one newspaper and had to say ‘Look, I don’t know what you are on about.’


“They said ‘What, are you not the coppers?’


“It began on Christmas Eve. I started to get calls from newspapers asking for the police and I had to explain to them I wasn’t the police.


“The first time it happened, it was really strange.


“Fortunately it has just been media calls. Nothing major or anything, no one wanting to report a crime. I didn’t go to the police about it as I thought they would eventually stop.”


A spokesman for Police Scotland told the newspaper that it appeared a line used by journalists had been diverted to an incorrect number, adding: “We sincerely apologise for the inconvenience this has caused.”


Photo: Diamondmagna (Creative Commons)

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Ordered by:
Quis Custodiet - Tue, 05 January 2016

@Anonymous: It will take a while to redress the damage and restore Public confidence.
The corrupt practises i.e.. child search, armed officers routinely patrolling, fiddled Stats etc. and the lowered morale due to these and other failures could only have happened with officers routinely following these bad practises in a (Ve ver yust obeyink orders) scenario.
We are watching.