Learning the Lessons: Classifying an incident as a concern for welfare

In this instalment of Learning the Lessons we look at what action operators working in the control room are advised to take when they receive calls from members of the public expressing concern about someone's welfare.

The Learning the Lessons Committee is a multi-agency committee established to disseminate and promote learning across the police service. Its members are: Association of Chief Police Officers, College of Policing, Home Office, the Independent Police...