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New platform to plug gaps in force's struggling 999 and 101 service

Force looking to catch up with other services which are fast developing digital contact channels.

New platform to plug gaps in force's struggling 999 and 101 service

Date - 17th January 2022
By - Gary Mason
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Police Scotland has procured a new digital contact platform to replace its current system which is reaching end of life and struggling to support its existing 999 and 101 voice contact channels and cannot support new digital ones. The new system...
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