Logged Out
Call back is a good fall back
One force control room is reducing the number of abandoned 101 calls by offering a call back service and using Artificial Intelligence to ensure that any spare control room capacity is not ignored. Gary Mason reports.
Future control room: while call handling technology is developing a range of new smarter services there is untapped potential in current systems
By - Gary Mason
or alternatively get in touch via the contact form.
Related Articles
Control room staff take centre stage
Police forces across the country have been celebrating the work of their control room teams.
More headlines »And also...
IOPC confirms gross misconduct hearing bid against officer W80
IOPC pushes for another force to hold the misconduct hearing in light of 'recent comments about the case'.
Buildings to be sold and overtime cut as force bids to balance books GMP Specials given Level 2 public order training to provide back up Latest headlines »Features
NPCC drone projects signal move away from 'piecemeal' approach
Stuart Lawless and Neil Sexton from the NPCC drones portfolio discuss the Eagle X strand of the BVLOS Pathway Programme.
London protests: Dog Day Afternoon All change please: moving national IT systems to police ownership More features »Off Beat
Computer hacker Assange slams prison IT
Computer hacker and Wikileaks founder Julian Assange has complained about IT provision in his prison.
No laughing matter for police despite 'rebellion' sending in the clown Who do you support, would-be jurors in Hillsborough trial asked to declare More off beat »
