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The 'customer experience' applies to probation too

Work with Offenders looks at the detail of the new service-user involvement report by the Probation Inspectorate.

Chief Inspector Justin Russell: Service users have a key role to play in helping improve the quality of probation services

Chief Inspector Justin Russell: Service users have a key role to play in helping improve the quality of probation services

Date - 20th September 2019
By - Russell Webster - Work With Offenders
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Earlier this week, the Probation Inspectorate published a new report on ‘Service user involvement in the review and improvement of probation services’ as part of its Research and Analysis Bulletin series. Service-user involvement was a...
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