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Police Authority's complaints handling branded 'confusing'

SPA says it has already developed improvement plan to tackle issues highlighted by Commissioner.

Police Authority's complaints handling branded 'confusing'

Date - 10th July 2014
By - Ian Weinfass - Police Oracle
An audit by the Police Investigations and Review Commissioner (PIRC) found numerous faults in the quality of complaint handling at the Scottish Police Authority (SPA). The SPA was formed in April 2013 and can deal with complaints against the...
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