Complaints governance structure 'creates police mistrust'

Review of force's complaints system reveals historical issues still affect reputation and structure blocks constructive criticism and feedback.

Complaints governance structure 'creates police mistrust'

Date - 1st April 2014
By - Jasmin McDermott - Police Oracle
1 Comment 1 Comment}
The complex nature of a force’s complaints systems enhances the potential for public mistrust of police by handing over control of the matters to the chief constable, a report has revealed. Former chief executive of the London...
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