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Proactive Policing On Merseyside

Wed, September 19, 2001

Source: Alana Barton and Roger Evans

Proactive Policing On Merseyside Policing & Reducing Crime Briefing Note

Background to the research

This report provides an in-depth case study of the development and implementation of a proactive policing strategy by Merseyside Police. The project was conducted as part of the then Police Research Group’s Police Operations Against Crime Research Programme. The report examines Merseyside’s experience of developing a force-wide proactive strategy, involving officers of all ranks and roles and encompassing all areas of policing, not just crime. It identifies a number of important lessons that should provide useful guidance for other forces considering proactive policing. As an early attempt at ‘mainstreaming’ such an approach, it is particularly relevant to the Targeted Policing Initiative of the government’s Crime Reduction Programme.

The 12 month study (April 1996 to April 1997) consisted of periods of observation in six selected areas and centralised units, interviews with police officers of all ranks, questionnaire surveys, and the analysis of files and reports. 

Summary of key findings

The Merseyside Model

Merseyside believe they have fundamentally embraced proactivity. As a result of a wider force re-organisation, they have developed what they term a ‘holistic’ strategy. Their approach is based on an ‘ideal model’: 

  • Developing a strategic planning cycle to drive operational activity at all levels within the force;

 

  • Using an intelligence-led approach for all Key Service Areas, not just crime;

 

  • Developing relevant Performance Indicators (PIs);

 

  • Emphasising the role of intelligence-led crime prevention strategies;

 

  • Involving officers from all ranks and roles; and

 

  • Emphasising the importance of circulating intelligence. 

Implementing proactive policing

Merseyside began restructuring in 1991 and this had a significant impact on both policing methods and culture in the force. The most important changes included: 

  • Introducing a common command structure for uniformed and CID staff;

 

  • Empowering officers to examine the needs of their own areas rather than looking to the centre for instruction;

 

  • Increasing accountability and introducing a ‘no blame’ performance culture;

 

  • Emphasising a strategic planning process; and

 

  • Moving away from specialist teams. Implementing proactivity also involved a number of organisational changes: 

Crime Management Units (CMUs) were originally introduced in January 1995 and consisted of a crime desk staffed by a sergeant, uniformed constables and civilian support. They received all crime reports, screening out crimes with no likelihood of detection and allocating those, which could be investigated. Following a force thematic review of CMUs, ‘model’ arrangements and corporate standards were developed in March 1997. These focused on management of intelligence, training and communication issues. 

The Force Intelligence System (FIS) was introduced in 1992 after a force review concluded that Merseyside would benefit from a centralized computerised system for processing and storing intelligence. Although this ‘Oracle’ system was capable of interfacing with systems from other forces, it could not do so with other systems used within Merseyside. However, it was decided that the long term potential of the system outweighed these short term problems and it was ‘rolled out’ across the force at the end of April 1997.  

The Force Intelligence Bureau (FIB) was established in May 1994. It supported the FIS and the collection, input and analysis of information force-wide; - authorised electronic surveillance and the collection of information from a variety of external sources and agencies; - held the source registry for all informants and received registry requests; - made ‘threat assessments’ for target crime syndicates; and - contained a strategic Intelligence Cell (IC) which supported the work of the Major Crime Unit (MCU). 

The MCU was created in November 1996 to bring the centralised specialist squads together and create a common IC to support their proactive operations. This cell was the main point of contact with the FIB and provided intelligence support for all operational activities of the MCU. One of its main functions was to research the structure, organisation, composition and activities of the identified syndicates using proactive techniques such as the strategic tasking of informants, and electronic and physical surveillance. 

‘What works’: evaluating implementation

Statistical data standardised across areas were unavailable but, based on a mixture of observation and interviews with some officers, some parts of the process seemed to have worked well while there remained some problems in other areas. 

To a greater or lesser degree, all areas had taken steps to identify the needs of the area and had attempted to adapt their proactive strategies accordingly. 

The Informant Tasking Team, initially piloted in one area, clearly improved intelligence gathering capabilities of all areas and encouraged force-wide communication. 

In terms of adhering to corporate standards and force ‘vision’, none of the areas could be described as the ‘ideal model’: - only the areas piloting corporate standards came close to the recommended standards in management of intelligence. - Most areas were developing effective communication structures as a priority; and - crime pattern analysis systems were lacking in

all areas. In terms of the centralised units, the MCU and FIB were considered to be centres of excellence by the force: 

  • Both were relatively well-resourced and adequately staffed.

 

  • The FIB appeared to be effectively achieving its goals with regard to support for SIOs and external agencies.

 

  • The intelligence cycle within the FIB seemed to be unbroken and blockages were quickly identified and resolved.

 

  • However, problems were evident in providing support for areas.

 

  • FIB staff believed they needed to increase their effectiveness by improving their CPA capability. 

Obstacles to proactivity 

The process of implementing Merseyside’s proactive model highlighted the following potential problems: 

  • Gaps in different officers’ understanding of proactivity;

 

  • Limited training in proactive techniques;

 

  • No distinction between information and intelligence;

 

  • No standardisation of tasking meetings designed to increase intelligence gathering in each area;

 

  • A lack of support for uniformed constables;

 

  • The ‘drawing off’ of officers onto reactive investigations; and

 

  • The separation of proactive teams from CID units.

 

Merseyside has recognised and are tackling most of these and intend to monitor the progress through the introduction of PIs. 

Conclusions

The report concludes that an ‘holistic’ approach to proactive policing is unlikely to be successful without comprehensive organisational and cultural change. Attempts to shift from reactive to proactive methods of criminal investigation, in isolation from these broader changes, are likely to have only a limited impact. An effective intelligence cycle must be at the centre of such a strategy. This cycle will depend heavily upon effective computerised intelligence systems and skilled intelligence analysts. Proactivity can only work in practice if serious efforts are made to avoid blockages and breaks in the intelligence cycle. It is also important to ensure that proactive policing does not become confined to small squads and teams but is viewed as an overarching strategy to which all officers can contribute in different ways. 

Points for action

Forces intending to adopt an ‘holistic’ proactive approach should consider the: 

  • Need for broad organisational changes;
  • Adoption of a ‘universal’ strategy;
  • Development of clearly defined roles for all officers;
  • Need to ‘promote’ the proactive philosophy;
  • Importance of standardisation;
  • Need for flexibility;
  • Importance of effective intelligence systems;
  • Need to develop formalised training programmes in proactive methods;
  • Importance of appropriate dissemination and utilisation of intelligence;
  • Need for new measurements of effectiveness; and
  • Need to recognise the ethical issues inherent in intelligence-led policing activity.

To view the full paper click the URL below

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