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Force praised for speedy complaint handling

Force praised for speedy complaint handling

New operating protocol accelerating process of dealing with complainant's lack of engagement credited for meeting handling target.

Date - 10th February 2014
By - Jasmin McDermott - Police Oracle
4 Comments 4 Comments}
An overhaul of the way Police Scotland officers deal with complaints has helped the force to cut delays in concluding investigations and meet strict time limits, a report has suggested.Following a review by the Police Investigations and Review...
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