Contact centre changes: Staff in, officers redeployed
West Midlands Police predicts £4 million in savings by redeploying 93 police officers – and civilianising all its non emergency contact centres.
Almost 100 officers are to return to the frontline as one of the biggest forces in the country hires staff to take over their previous roles in non-emergency contact centres. West Midlands Police has launched two new contact centres - at its HQ in...
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