PoliceOracle.com

Met: 'Speaking Clock' Calls Figures Published

Met: 'Speaking Clock' Calls Figures Published

Force says there are 'evidential and operational reasons' for officers and staff making almost 115,000 calls to time service.

Date - 19th January 2012
Courtesy of - Guardian Unlimited
1 Comment 1 Comment}

The Metropolitan police spent more than £35,000 making 110,000 calls to the speaking clock over the last two years.

The force spent more than £200,000 calling directory enquiries, figures released under the Freedom of Information Act show.

“It must be remembered however that a huge number of our officers and staff will not have direct access to the internet as they are not office-based.”

The Met, which like all forces is facing cuts to its budget, said there were "evidential and operational reasons" for officers and staff – many of whom had no direct internet access – requiring the exact time and contact details.

It spent a total of £16,879 calling the speaking clock in 2010/11, down from £18,402 the previous year, the figures show. At 31p per call, officers and staff made almost 55,000 calls to find out the time last year, down from almost 60,000 in 2009/10.

The force spent £95,313 on directory enquiries in 2010/11, down from £121,501 the previous year.

A spokesman said: "We are committed to reducing such costs wherever possible and all directory enquiries from land-line telephones are routed to one service with no option to be put through directly.

"It must be remembered however that a huge number of our officers and staff will not have direct access to the internet as they are not office-based. There are clearly evidential and operational reasons for officers and staff requiring the exact time and contact details.

"Whilst officers will usually phone in for assistance, there will be occasions where other means for finding out contact information quickly are used."

Do you have an interesting news story? Contact the newsdesk on 01737 648 432
or alternatively get in touch via the contact form.

Categories and Tags

Anonymous Anonymous says...
Anonymous

Anonymous - Fri, 20 January 2012

One reason for officers needing to know the exact date / time, concerns the viewing / reviewing of recorded CCTV product held on (normally, seldom serviced third party) CCTV systems. When the investigating officer views / reviews the recorded incident ON THE SYSTEM that originally captured the video product, then one of the things he or she MUST do, involves checking the System's displayed / recorded date and time, against the REAL date and time. If this is not done at the outset, and the subsequent investigation proceeds purely on the premise that the date and time displayed on the recorded and downloaded CCTV product (normally, taken back to the police station) IS CORRECT, then the whole subsequent investigation can turn into a wild goose chase.

Trust me on this - I've been there!

So when you look at the amount of CCTV now reviewed by police investigators, plus all the other operational reasons that police investigators need to know the exact date / time, then these numbers are not nearly as bad as they initially seem. Saying that, it must still be possible to identify cost savings in this area, and at the same time meet the operational needs of the service.

Best Regards

Mick

ReportReply